Cisco Transforms Cloud Calling and Huddle Spaces

Whether you need to make a simple phone call or communicate, share and co-create across time zones to make that deadline, Cisco® collaboration provides the cloud services and products you need. And we do it in a way that your IT team can scale, and your company can afford. To help you get great work done, today we’re announcing major innovations in cloud calling and team collaboration.

Cloud Calling: Bringing the best to you through service providers.

Companies want to move their phone calls to the cloud, but not at the expense of call clarity and features.

Cisco has long been the leader in the UC market when it comes to on-premise and hybrid models. And as noted by Synergy Research, our acquisition of BroadSoft made us a leader in cloud, too. We want to help IT leaders decide if moving to the cloud is right for them—and if it is, we want to help them do it with confidence.

To that end, here is what we are announcing:

Webex Teams now has a full PBX. It’s UC on steroids, available through service providers.

Cisco BroadCloud™ Calling is a phone system in the cloud. It has all the benefits of a traditional enterprise PBX without the hassles. Today we’re announcing it is now available with Cisco Webex™ Teams through service providers. Think of it as “UC on steroids”—world-class calling, meetings and team collaboration from one of the most trusted names in the business. We built it to address the needs of companies with 100 or more employees.

We’re adding BroadCloud Calling to the Flex Plan—and it is available through service providers.

Buying should be simple and with the Cisco Collaboration Flex® Plan, it is. It lets companies pay a simple subscription fee for all the collaboration tools they need. They can choose to deploy on-premise, in the cloud, or mix and match— and change their mind on that mix at any time. Today, we are adding Cisco BroadCloud Calling as a new calling option in the plan. Service providers can now create a complete collaboration solution to help midsize businesses and enterprises move to the cloud faster. Initially available through six service providers in the US (including NWN and Orange), it will be expanding to support global locations across 19 countries in 2018, with continued expansion continuing through 2019 and beyond.* They provide customers the network services and deliver the collaboration tools in one simple package. 

We’re delivering a new calling app that service providers and their customers will love.

The Cisco Calling App has all the features you expect—like mute, park, transfer and click to dial—plus some extras that set it apart from the pack. For instance, want to do high definition video calls? The app can do that. Or want to make a business call from your mobile device using the cellular data network while displaying your published business phone number? The app can do that, too. And it’s integrated with your Outlook and enterprise directory, making it easy to find colleagues through simple search. Service providers who sell BroadCloud Calling while using the Flex Plan can private-label the app.

Easy to buy, easy to pay.

Today we make it simpler for service providers to bundle all calling and collaboration applications (like Webex™ Meetings), devices, and network services into one easy-to-order package—with one streamlined bill.